Shipping Policy

Last updated: August 18, 2026

Thank you for shopping with Dulce Costa. This policy explains our order processing, shipping, tracking, and delivery procedures.

Order Processing

Orders are typically processed within 1-3 business days, excluding weekends and public holidays. Processing may take longer during sales, holidays, product launches, or other periods of high demand.

After your order ships, you will receive a confirmation email containing tracking information. Processing time is separate from the estimated delivery time.

Shipping Rates and Delivery Estimates

Available shipping options, costs, and estimated delivery times are displayed at checkout based on your destination and order contents.

 

Delivery estimates begin when an order is handed to the carrier. They are not guaranteed and may be affected by carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

Shipping Destinations

We currently ship only within Europe. If you would like to order outside of Europe, please send us an e-mail at support@dulcecosta.eu

Some products or destinations may be subject to shipping restrictions. Any applicable limitations will be shown at checkout.

Order Tracking

Once your order ships, tracking details will be sent to the email address provided at checkout. Please allow up to 48 hours for the carrier to activate the tracking information.

If tracking has not updated for more than 7 business days, contact us at support@dulcecosta.eu with your order number.